YPSILANTI, N.D. (KVLY) – Some residents in the Jamestown area and surrounding communities are frustrated with their garbage not being picked up, which has gone on for months. The company in question is Central Dakota Sanitation, who admitted to problems existing.

For the McIntyres in Ypsilanti, ND, they canceled their services with CDS in 2021 after having issues getting their garbage picked up. Despite that, they continue to receive bills from Central Dakota.

For some customers, they haven’t had their trash picked up for weeks to even months. They also say they haven’t heard back from CDS regarding their complaints and issues despite their best efforts.

“My husband had called numerous times, left numerous voicemails. Never got a call back. I left numerous Facebook messages and never got a response back.” said Amber McIntyre.

Central Dakota Sanitation stating there’s been issues with the auto pay system, man hours, gas and downsizing. However, according to residents in Ypsilanti, these issues have been going on for years.

One customer said their garbage hadn’t been picked up since November but were still being billed. They were told by CDS recently that they will remove the dumpster due to them scaling back their services and that he would be reimbursed.