Ambassadors and Young Professionals present the Customer Service Award to Jordan Schock of Wilhelm Chevy, Buick, GMC. Photo: Jamestown Area Chamber of Commerce

JAMESTOWN, N.D. (NewsDakota.com) – Members of the Jamestown Area Chamber of Commerce Ambassador Committee and the Young Professionals of Jamestown presented the Customer Service Award for March to Jordan Schock of Wilhelm’s Service Center for his outstanding customer service.

The chamber honors individuals who demonstrate a consistent commitment to delivering products or services that satisfy customers by exceeding their requirements or expectations. Schock’s nomination letter stated:

“On Friday, January 3, I had a routine oil change and had ordered new tires. Previous to this appointment, Jordan ensured the tires that were ordered with quality yet affordable and made sure that the appointment could include both services in a timely manner. During the appointment, Jordan came into the waiting room to let me know a sensor had been broken during the process, but that they would cover it and get it from across town from another dealer. He apologized and continued to come back to the waiting room to update me on how much longer. He is professional, communicated well with me, was mindful of my time, and provided excellent customer service. Even on a Friday evening when most people would have been anxious to get done with the work day, Jordan was focused on providing quality customer service.”

Jordan and all the other monthly winners will be recognized at the Chamber’s annual banquet in January 2021.

Customer Service Award nomination forms are available at the Chamber office and on their website at www.jamestownchamber.com or call 701-252-4830.