(L to R): Patient Access Management Supervisor Betsy Fitz, Patient Access Manager Alison Kennison, Chief Financial Officer Beverly Fiferlick, Patient Access Clerk and Legend Award recipient Holly Wald, President & CEO Mike Delfs and Chief Nursing Officer Trisha Jungels.
By Ally Knudtson
JAMESTOWN, N.D. (JRMC) – Jamestown Regional Medical Center (JRMC) recently announced Holly Wald as its most recent Legend Award recipient.
The Legend Award is the most prestigious distinction for a JRMC employee. The Legend Award recognizes employees who exceed expectations and make THE difference in the lives of those they serve.
JRMC Patient Access Manager Alison Kennison and Respiratory Therapist Erin Stewart nominated Wald because of her caring and compassionate nature.
“Holly is known for never saying “It’s not my job” and for picking up shifts when the department is short of help,” Kennison wrote. “She always thinks of others, especially her patients and coworkers. This is especially shown during winter storms – Holly always keeps an overnight bag in her vehicle just in case.”
Originally from the Edgeley, N.D. area, Wald joined the JRMC team in 2014.
JRMC’s 350 employees cast anonymous votes to select each Legend Award winner.
The purpose of the Legend Award is to inspire, motivate and capture the moments that define JRMC. The goal is to help employees and volunteers connect to the sense of purpose that brought them to the organization. This award is for employees who’ve made extreme efforts to benefit their patients and colleagues.
“The nominations inspire staff members to continually be the best, exceed expectations and make THE difference in the lives of those we serve,” said JRMC President & CEO, Mike Delfs.
Once nominated, both JRMC administration and employees vote on their favorite nominees and their stories.
“Holly is one of the many patient access faces of JRMC. Her passion and dedication to our patients and their families is unwavering. She is the definition of Legendary Healthcare,” said JRMC Chief Operating Officer Ricki Ramlo. “During Holly’s tenure with JRMC, she has greeted and taken care of the needs of many, including supporting her coworkers. During a recent weather-related event, Holly was an amazing resource to many staff due to the need of working with a skeleton storm team. She is a perfect example of years of consistent commitment to performing with selfless purpose and providing legendary care each day. Her steady demeanor and calm approach is celebrated and are part of the JRMC work culture.”
The Legend Award first began in 2012. Since then, more than 40 individuals have been named Legends and more than 115 employees were nominated.
To read her full story, visit www.jrmcnd.com.