JAMESTOWN, N.D. (NewsDakota.com) – Members of the Jamestown Area Chamber of Commerce Ambassador Committee and the Young Professionals of Jamestown presented the Customer Service Award for June to Dusty Horejsi and Brad Klocke of Dakota Central for their outstanding customer service.

The chamber honors individuals who demonstrate a consistent commitment to delivering products or services that satisfy customers by exceeding their requirements or expectations.

Their letter of nomination stated:

“On March 4th our internal IT contact indicated their was an issue with our internet service. They contacted Dakota Central, our internet provider which dispatched Dusty and Brad to investigate the issue. The two technicians determined that Midwest AgEnergy’s fiber at the Dakota Spirit location, had issues. Once they had determined the issue as a fiber issue that belonged to Midwest AgEnergy, they could have abandoned the job and placed the responsibility back to our company. Instead, they took it upon themselves to find a new fiber and to restore our service. On more than one occasion they had to drive back into Jamestown to get additional equipment to fix the issue. I salute these two technicians for going above and beyond to ensure their customer’s internet was restored and our business was minimally impacted, when they had no obligation to do the work. Not to mention on this day this area experienced -20 wind chill. I cant express enough gratitude for these two individuals. Thanks again Dusty and Brad. We love working with Dakota Central!”

Congratulations to Dusty and Brad, who along with all the other monthly winners, will be recognized at the Chamber’s annual banquet in January 2020.

Customer Service Award nomination forms are available at the Chamber office and on their website at www.jamestownchamber.com or call 701-252-4830.

Photo and information courtesy of the Jamestown Area Chamber of Commerce