JAMESTOWN, N.D. (Chamber) – Members of the Jamestown Area Chamber of Commerce Ambassador Committee and the Young Professionals of Jamestown presented the Customer Service Award for April to Matthew Brenner for his outstanding customer service.
The chamber honors individuals who demonstrate a consistent commitment to delivering products or services that satisfy customers by exceeding their requirements or expectations.
“Matthew went above and beyond when helping getting my daughters new phone set up. He showed great patience and kindness when the phone took forever to do a backup so she would not lose her games and downloaded videos. What we thought would be a quick transfer took over 1.5 hours. Matthew could have told us to come back the next day, but instead stayed almost 2 hours after closing to be sure her phone was ready to go. The entire time, he was friendly and so helpful, not once did he indicate that he was inconvenienced. Matthew’s customer service was incredible and greatly appreciated.”
Congratulations to Matthew! Jamestown BeMobile Verizon has two locations. Matthew is located at 2407 Highway 281 South. You can reach them at 701-658-7314.
Customer Service Award nomination forms are available at the Chamber office and on their website at www.jamestownchamber.com or call 701-252-4830.